WhatsApp Coexistence

Your WhatsApp Business App.
Now ready for your team.

The app stays on your phone, your team replies on the computer. Same number, same chats, plus newsletters, AI and every channel on one platform. From €49 a month, unlimited users.

Free for 14 days, no credit card needed.

SendSeven platform: navigation with inbox, contacts, campaigns and AI, a WhatsApp chat with a newsletter template, AI agent and handover to Anna from the team

All included, from €49.

What SendSeven adds to your Business App:

  1. One navigation for everythingInbox, contacts, campaigns, AI and analytics on one platform.
  2. Shared inboxAssign, add notes, tag. Instagram, email and every other channel flow in too.
  3. Newsletters with buttonsTo every opted-in contact, with no 256 limit and click stats.
  4. AI agent, from ProfessionalAnswers from your knowledge base and hands over to your team.
  5. SendSeven CoworkYour AI assistant in the app, in every plan. Press Ctrl+J and Cowork builds campaigns and flows for you.
  • Meta Business Partner
  • Made in Germany
  • GDPR compliant

Companies that communicate with SendSeven

  • SEWOBE
  • Auxi
  • Brazen Labs
  • Kumbolder Kraut
  • Hypatia Advisory
  • Strg+
  • Versicherungskammer Bayern
  • dunatura
  • Shoplogin
  • BN Sicherheit
  • Caritas Augsburg
  • Techsys Digital
  • Ofenerlebnis
  • Maserico
Sound familiar?

One phone, six colleagues. Good luck.

  • Nobody knows who is replying right now.
  • Messages after hours sit unanswered.
  • Broadcasts reach 256 contacts at most.
The solution

WhatsApp Coexistence.

Business App on the phone. Your team on the computer.

Coexistence connects your existing WhatsApp Business App to SendSeven and the official WhatsApp Business API. Your number, contacts and chats stay. The phone works just as before, and your team gets everything the API can do on top.

  1. 01

    Connect

    You start in SendSeven and confirm with a QR code in your Business App. No new number, no migration.

  2. 02

    Bring your chats

    Contacts and chats from up to the last 180 days come with you into the inbox. Your team does not start from zero.

  3. 03

    Work as a team

    Replies from the phone show up in the inbox, replies from the computer on the phone. Assign, add notes and tag in SendSeven.

Reversible at any time. You disconnect directly in the Business App. Coexistence is included in every plan from Basic.

Pricing

Transparent, from €49 a month.

Unlimited users in every plan. Cancel monthly. Coexistence is included from Basic.

Basic

€49per month

For the shared inbox and WhatsApp newsletters.

  • Coexistence with your Business App
  • Inbox with assignment and notes
  • Newsletters and campaigns
  • Double opt-in via widget and QR code
  • Reports: delivered, opened, clicked
  • 2,500 messages included
Try for free

Professional

RECOMMENDED
€79per month

When enquiries should get an answer after hours too.

  • Everything in Basic
  • AI agent with handover to your team
  • Knowledge base for your answers
  • Flow Builder for automations
  • Scheduled sending and translation
  • 2,500 messages included
  • AI usage billed by consumption
Try for free

14 days free · 100 test messages · no credit card

  • After 2,500 messages, €0.02 per message. Incoming messages are free.
  • Meta charges its own fees for template messages, with Coexistence exactly as with the full API.
  • All prices excl. VAT. Cancel monthly, unlimited users in every plan.
One inbox

Serve customers. Win customers.

With the same number, in the same tool. Pick what you want to see first.

  • Shared inbox Basic

    Assign chats, write internal notes, sort with tags. Everyone sees who is on it.

  • AI agent with handover from Professional

    Answers common questions from your knowledge base, after hours too. When it gets tricky, it hands over to your team.

  • Flow Builder for customer journeys from Professional

    Automated sequences by drag and drop: appointment reminders, abandoned-cart follow-ups via webhook from your shop, a welcome for contacts from your ad.

  • Automatic translation from Professional

    Customers write in their language, your team reads and replies in English.

SendSeven Cowork

Say what you need. Cowork builds it.

SendSeven Cowork, your AI assistant in the app, builds newsletters, WhatsApp campaigns and flows for you and answers any question about SendSeven.

  • Build the newsletter for our autumn sale: 20% off all e-bikes until Sunday, with an image and a button to the shop. The draft is ready. Take your time to check it. It only goes out when you click.
  • Create a WhatsApp campaign for the autumn sale to all regular customers, with an image and two buttons. Template and campaign draft are ready. Submit the template to Meta when you like it.
  • Build a flow for our job post: anyone who comments “interested” gets a DM, answers three screening questions and lands with the recruiting team. The flow is ready and every change is highlighted. Activate it when it fits.
  • Where can I find our invoices? Accounting needs the one from October. You’ll find your invoices under Settings › Billing, in the “Invoices” tab. Here’s the direct link:

Works where you are

Press Ctrl+J on any page to open Cowork. It knows your lists, templates and channels and does the work right in your account.

You have the final say

First the plan, then the work. Every change stays highlighted until you save, and nothing goes out unless you approve it.

On every plan

Cowork comes with every plan, including Basic and API Only. You pay for what you use, in AI credits.

How AI pricing works
Customer stories

We're not satisfied until our customers are.

Auxi Alltagshilfe logo, a SendSeven customer
“We use SendSeven to run all WhatsApp communication with our 50+ staff in one place and to automate more and more of it. […] The usage-based pricing is […] very fair. Compared with other solutions on the market, you get a lot of features here for a very good price.”

Translated from German

L. Bosch
Founder & Owner · Home and care services, Potsdam
“Great decision! Support is one of a kind”
Alexander

Translated from German

“Amazing team with top service on every support channel”
ManuelGoogle

Translated from German

“Excellent product, bursting with features and really quick to get integrated”
RossCapterra
“Extremely flexible, great support and strong value for money”
Leonard

Translated from German

“Top team. Outstanding expertise. Easy to recommend.”
EricGoogle

Translated from German

“Ideal for SaaS solutions”
Richard

Translated from German

“Competent, honest advice on equal footing. […] Highly recommended.”
LisaGoogle

Translated from German

“The team really stands behind what it does. All heart.”
SebastianGoogle

Translated from German

“Versatile automation platform with exceptionally good support”
Michael

Translated from German

“Competent people with lots of fresh ideas”
BerndGoogle

Translated from German

“Exceptional service and value”
AndrewCapterra
“Everything ran reliably and professionally. That’s how a collaboration should be.”
DimiGoogle

Translated from German

Your customers trust you.We make sure it stays that way.

Made in Germany, hosted in the EU. Your customer data stays in Europe, and you always know what happens to it.

  1. 01

    Based in Augsburg

    Our team brings more than 10 years of experience in messaging infrastructure.

  2. 02

    100% GDPR compliant

    Processing under European data protection law, documented and traceable.

  3. 03

    Hosted in the EU

    The platform runs in data centers in Frankfurt. The AI works in the EU too.

  4. 04

    DPA on every plan

    A data processing agreement is available on every plan, including Basic.

  5. 05

    No model training

    Your data is never used to train an AI model. If you want, your AI agent learns from closed tickets.

  6. 06

    Encrypted

    Data is encrypted with TLS in transit and AES-256 at rest.

  7. 07

    Meta Business Partner

    For WhatsApp, Instagram and Messenger you use Meta’s official interfaces.

  8. 08

    Personal support

    Real people from our team who speak your language.

FAQ

Before you connect.

Your question is not here? We will answer it for your case in the demo.

Book a demo

What is WhatsApp Coexistence?

WhatsApp Coexistence is a Meta feature: you use the WhatsApp Business App and the WhatsApp Business API at the same time on the same number. The app stays on your phone, your team works on the computer in SendSeven, and both see the same chats.

You connect the app once with a QR code. You do not need a new number.

What can SendSeven do that the WhatsApp Business App cannot?

From Basic at €49 a month you get a shared inbox for unlimited users with assignment, notes and tags, plus newsletters to every opted-in contact without the 256 limit, contacts, widgets, analytics and all 8 channels from SMS to Instagram. SendSeven Cowork, your AI assistant in the app, is included in every plan and billed by usage.

From Professional at €79 a month you also get the AI agent with knowledge base, the Flow Builder for automations, automatic translation and Team Chat.

Can I keep using the Business App on my phone?

Yes. You keep writing in the app as usual, your team works in SendSeven at the same time. Important: open the app at least every 13 days so the connection stays active.

What happens to my existing chats?

When you connect, you bring contacts and chats from up to the last 180 days. After that, every new message lands in the inbox and on the phone automatically.

What changes in the app?

Two things: the app’s broadcast lists are no longer available. You send newsletters through SendSeven instead, without the 256 limit. And WhatsApp for Windows and Wear OS stop working. Your team works in the inbox instead.

What does WhatsApp itself cost?

Meta charges its own fees for template messages, in the United Kingdom currently €0.0526 per marketing and €0.0182 per utility message. With Coexistence the fees are the same as with the full API.

Since 1 October 2026 Meta also charges service messages at €0.0182. The first 1,000 per number and month stay free. As of October 2026.

Is Coexistence only for small teams?

No. Coexistence suits sole traders just as well as companies with several hundred employees. The full API without the app is the better choice if you no longer need the phone at all or send more than 20 messages per second. You can switch later, and your number stays.

What about data protection?

SendSeven is hosted in the EU, in Google Cloud data centres in Frankfurt. The AI runs in the EU too. You can switch it off at any time, and your customer data is never used for AI training.

A data processing agreement (DPA) is available for every plan. We answer data protection questions directly at [email protected].

WhatsApp itself is a Meta service that also processes data in the USA, safeguarded by the EU-US Data Privacy Framework and standard contractual clauses.

How do I get started?

You create your account, choose WhatsApp Coexistence and confirm with a QR code in the Business App. Your chats then flow into the inbox and you invite your team.

What happens after the 14 days?

You decide. Since no credit card is on file, nothing is charged until you choose a plan. After that you pay monthly and can cancel monthly.

Get started

Connect today. Reply as a team tomorrow.

Try it yourself or let us show you Coexistence for your case.

Try it yourself

Create an account, connect your Business App, get going.

  • 14 days free
  • 100 test messages
  • No credit card needed
  • Unlimited users
Try for free

Then from €49 a month, cancel monthly.

Personal demo

Let’s look at it together

We take time for your business and your needs. With a real person from our team, not a bot.

What to expect

  1. 01Your day-to-day first

    You tell us how enquiries come in today and who on the team answers them.

  2. 02Live on your case

    We show you Coexistence, the shared inbox and the features that fit your workflows.

  3. 03A clear recommendation

    Afterwards you know which plan suits you and what getting started looks like. No sales pressure.

Book a demo

Free and with no obligation. You pick the slot directly in the calendar.