Basic
For the shared inbox and WhatsApp newsletters.
- Coexistence with your Business App
- Inbox with assignment and notes
- Newsletters and campaigns
- Double opt-in via widget and QR code
- Reports: delivered, opened, clicked
- 2,500 messages included
The app stays on your phone, your team replies on the computer. Same number, same chats, plus newsletters, AI and every channel on one platform. From €49 a month, unlimited users.
Free for 14 days, no credit card needed.
Companies that communicate with SendSeven
Business App on the phone. Your team on the computer.
Coexistence connects your existing WhatsApp Business App to SendSeven and the official WhatsApp Business API. Your number, contacts and chats stay. The phone works just as before, and your team gets everything the API can do on top.
You start in SendSeven and confirm with a QR code in your Business App. No new number, no migration.
Contacts and chats from up to the last 180 days come with you into the inbox. Your team does not start from zero.
Replies from the phone show up in the inbox, replies from the computer on the phone. Assign, add notes and tag in SendSeven.
Reversible at any time. You disconnect directly in the Business App. Coexistence is included in every plan from Basic.
Unlimited users in every plan. Cancel monthly. Coexistence is included from Basic.
For the shared inbox and WhatsApp newsletters.
When enquiries should get an answer after hours too.
With the same number, in the same tool. Pick what you want to see first.
Assign chats, write internal notes, sort with tags. Everyone sees who is on it.
Answers common questions from your knowledge base, after hours too. When it gets tricky, it hands over to your team.
Automated sequences by drag and drop: appointment reminders, abandoned-cart follow-ups via webhook from your shop, a welcome for contacts from your ad.
Customers write in their language, your team reads and replies in English.
Campaigns to every opted-in contact, including those who have not saved your number.
Collect consent via widget, QR code or landing page. Documented with a timestamp.
Interactive messages with buttons work with Coexistence too.
Delivered, opened, clicked: every campaign comes with a report.

SendSeven Cowork, your AI assistant in the app, builds newsletters, WhatsApp campaigns and flows for you and answers any question about SendSeven.
Press Ctrl+J on any page to open Cowork. It knows your lists, templates and channels and does the work right in your account.
First the plan, then the work. Every change stays highlighted until you save, and nothing goes out unless you approve it.
Cowork comes with every plan, including Basic and API Only. You pay for what you use, in AI credits.

“We use SendSeven to run all WhatsApp communication with our 50+ staff in one place and to automate more and more of it. […] The usage-based pricing is […] very fair. Compared with other solutions on the market, you get a lot of features here for a very good price.”Translated from German
“Amazing team with top service on every support channel”Translated from German
“Excellent product, bursting with features and really quick to get integrated”“Top team. Outstanding expertise. Easy to recommend.”Translated from German
“Competent, honest advice on equal footing. […] Highly recommended.”Translated from German
“The team really stands behind what it does. All heart.”Translated from German
“Competent people with lots of fresh ideas”Translated from German
“Exceptional service and value”“Everything ran reliably and professionally. That’s how a collaboration should be.”Translated from German
Made in Germany, hosted in the EU. Your customer data stays in Europe, and you always know what happens to it.
Our team brings more than 10 years of experience in messaging infrastructure.
Processing under European data protection law, documented and traceable.
The platform runs in data centers in Frankfurt. The AI works in the EU too.
A data processing agreement is available on every plan, including Basic.
Your data is never used to train an AI model. If you want, your AI agent learns from closed tickets.
Data is encrypted with TLS in transit and AES-256 at rest.
For WhatsApp, Instagram and Messenger you use Meta’s official interfaces.
Real people from our team who speak your language.
Your question is not here? We will answer it for your case in the demo.
WhatsApp Coexistence is a Meta feature: you use the WhatsApp Business App and the WhatsApp Business API at the same time on the same number. The app stays on your phone, your team works on the computer in SendSeven, and both see the same chats.
You connect the app once with a QR code. You do not need a new number.
From Basic at €49 a month you get a shared inbox for unlimited users with assignment, notes and tags, plus newsletters to every opted-in contact without the 256 limit, contacts, widgets, analytics and all 8 channels from SMS to Instagram. SendSeven Cowork, your AI assistant in the app, is included in every plan and billed by usage.
From Professional at €79 a month you also get the AI agent with knowledge base, the Flow Builder for automations, automatic translation and Team Chat.
Yes. You keep writing in the app as usual, your team works in SendSeven at the same time. Important: open the app at least every 13 days so the connection stays active.
When you connect, you bring contacts and chats from up to the last 180 days. After that, every new message lands in the inbox and on the phone automatically.
Two things: the app’s broadcast lists are no longer available. You send newsletters through SendSeven instead, without the 256 limit. And WhatsApp for Windows and Wear OS stop working. Your team works in the inbox instead.
Meta charges its own fees for template messages, in the United Kingdom currently €0.0526 per marketing and €0.0182 per utility message. With Coexistence the fees are the same as with the full API.
Since 1 October 2026 Meta also charges service messages at €0.0182. The first 1,000 per number and month stay free. As of October 2026.
No. Coexistence suits sole traders just as well as companies with several hundred employees. The full API without the app is the better choice if you no longer need the phone at all or send more than 20 messages per second. You can switch later, and your number stays.
SendSeven is hosted in the EU, in Google Cloud data centres in Frankfurt. The AI runs in the EU too. You can switch it off at any time, and your customer data is never used for AI training.
A data processing agreement (DPA) is available for every plan. We answer data protection questions directly at [email protected].
WhatsApp itself is a Meta service that also processes data in the USA, safeguarded by the EU-US Data Privacy Framework and standard contractual clauses.
You create your account, choose WhatsApp Coexistence and confirm with a QR code in the Business App. Your chats then flow into the inbox and you invite your team.
You decide. Since no credit card is on file, nothing is charged until you choose a plan. After that you pay monthly and can cancel monthly.
Try it yourself or let us show you Coexistence for your case.
Create an account, connect your Business App, get going.
Then from €49 a month, cancel monthly.
We take time for your business and your needs. With a real person from our team, not a bot.
What to expect
You tell us how enquiries come in today and who on the team answers them.
We show you Coexistence, the shared inbox and the features that fit your workflows.
Afterwards you know which plan suits you and what getting started looks like. No sales pressure.
Free and with no obligation. You pick the slot directly in the calendar.