Your AI agent. Built in a minute, at work around the clock.
Your new helper learns from your website and your business info. It answers product questions, handles support, qualifies leads, takes appointment requests, replies to emails and collects feedback, on every channel.
A SendSeven AI agent answers customer requests on its own on WhatsApp, Instagram, Messenger, Telegram, Live Chat, email, SMS and RCS.
You build it from your website in about a minute, or for free from one of six templates.
Per conversation you decide whether it replies itself or writes drafts. Available from the Professional plan.
- 0%of requests resolved by our own AI agent, with no handoff to the team¹Industry figures 2025–2026: up to 70%
- 0channels, one agentWhatsApp, Instagram, Messenger, Telegram, Live Chat, Email, SMS, RCS
- ≈0 minfrom your website to a finished draft
- 0templates, all freeEach one fully customizable
¹ SendSeven's own support agent: 41 conversations, 30 days to Oct 12, 2026. Your rate depends on your content and requests.
An agent for every job.
Six templates included for a quick start. Every agent works on all eight channels, in your customer's language and in the tone of the channel: short in chat, with a greeting in email.
Sells.
A WhatsApp Flow asks about riding style and budget. The agent uses the answers from the contact profile and recommends the right tire, with a link to the product.
Example: Ritzelwerk, an online shop for bike parts
With AI, from a template or blank.
Every path creates a draft first. Nothing goes live until you connect a channel and switch the agent on.
Your website as the starting point
The builder reads your website and drafts the persona, skills and goal from it. You can just as well start from a template or blank.
Starts as a draft
An agent goes live only when you connect a channel and switch it on. Until then you review and change everything.
Test at no cost
Write like a customer. Nothing is sent or billed, and every answer shows why the agent replied that way.
Skills: expand what your agents can do.
Each skill is a building block with its own instructions and, if you like, a goal. Create it once and use it across all your agents. Before every reply the agent loads up to two matching skills.
- Ritzelwerk basicsAlways: company facts, tone, no-gosAlways: company facts, tone, no-gosAlways onv4
- Find the right partCustomer looks for a part or asks if it fitsCustomer looks for a part or asks if it fitsOn demandv3
- Order statusQuestions about delivery and trackingQuestions about delivery and trackingOn demandv2
- Returns and exchangesCustomer wants to send something backCustomer wants to send something backOn demandCapture returnv2
- Trade inquiryWorkshops ask about trade termsWorkshops ask about trade termsOn demandLead to salesv1
- Workshop appointmentRequest for a service or repair slotRequest for a service or repair slotOn demandCapture booking requestv3
- Post-delivery ratingOnly in the flow after deliveryOnly in the flow after deliveryFlows onlyCollect ratingv1
Always on, on demand, flows only
Company facts and tone are always included. Everything else the agent loads when the question needs it. Some skills run only as a step in your flows.
Goals that get things done
A goal collects up to 20 details and then triggers actions: assign, send a webhook, hand off to your team or start a flow.
Versions and import
Every change becomes a new version, and you can restore older versions. Import whole skill collections from a file.
Full control. Anytime.
Per conversation you decide: Off, Assist or Auto. Your team can take over at any time. When someone types a reply themselves, their text always wins over the AI suggestion.
You see what it delivers.
Conversations, resolved automatically, handed to your team. Plus goal completion and which skills work hardest. Unanswered questions become FAQ drafts that you approve.
- Lead to sales0 %45 conversations
- Capture booking request0 %38 conversations
- Capture return0 %61 conversations
- Order status
- Find the right part
- Returns and exchanges
- Trade inquiry
3 FAQ drafts from unanswered questions are waiting for review.
- 7, 30 or 90 days, per agent or all
- Unanswered questions as FAQ drafts
- Export as CSV
- Single conversations with full history
What it costs, to the cent.
You only pay for the AI credits your agents actually use. Credits come out of your included volume first.
- €79a month, agents from Professional
- €0extra per agent, skill or user
- €0.01per credit after your included volume
- 4 replies, Fast4
- Knowledge base, 2 replies2
- Fact check, skills, typing0
Safe to run, from day one.
An agent speaks for your business. That's why it checks itself, says openly that it is an AI and never changes without your approval.
AI runs in the EU
The AI behind your agents runs in the EU. The platform is hosted in the EU.
Clearly an AI
EU AI Act readyIn Live Chat your customers see that they are writing with an AI.
Checks every answer
Answers are checked against your sources, and links to your own domains are verified.
Codes stay secret
Customers verify with a one-time code. The AI never sees that code.
No facial recognition
The agent reads photos of receipts or damage but never identifies people.
Nothing without approval
Corrections and improvement suggestions change your agent only once you agree.
Frequently asked questions about AI agents
Your question isn't here?
Our own AI agent answers right in the chat.
An AI agent answers customer requests on its own on WhatsApp, Instagram, Messenger, Telegram, Live Chat, Email, SMS and RCS. It works with your knowledge and its skills, completes tasks like capturing a lead or an appointment request, and hands off to your team when a person is needed.
With the builder, an agent built from your website costs 100 AI credits (€1), and only if the draft is finished. From a template or blank you create it for free. In daily use a reply costs 1 credit, 2 with “Deeper thinking”. Credits come out of your included volume first.
Six, all free: Product FAQ, Customer support, Lead qualification, Appointment booking, Email replies and Feedback & NPS. Lead qualification, Appointment booking and Feedback & NPS come with their own goal. Every template creates a draft that you fully customize.
Eight: WhatsApp, Instagram, Messenger, Telegram, Live Chat, Email, SMS and RCS. One agent can serve several channels at once. By email it replies with a greeting, in chat short and direct. SMS needs a number that can receive replies, and each reply is a paid SMS. RCS in Germany on request.
You decide. Every new agent starts as a draft and goes live only when you connect a channel and switch it on. Per conversation you choose Off, Assist or Auto. In Auto it replies on its own, in Assist it only writes drafts that your team checks and sends.
It hands the conversation to your team. SendSeven collects unanswered questions as FAQ drafts that you review and accept into your knowledge base.
No. A web search or a live source costs 3 credits, and only if it returns results. Empty or failed lookups are free.
In the Analytics tab: conversations, resolved automatically, handed to your team and credits used in euros, for 7, 30 or 90 days. Plus goal completion, skills by usage, single conversations with full history and a CSV export.
By default in the language your customer writes in. You can also set a fixed reply language.
Professional (€79 a month), Scale and Enterprise. There is no extra charge per agent, skill or user. On top of your plan and normal message charges, only the AI credits your agents use. The free trial includes up to 250 AI credits.
Your AI agent is just a minute away.
Enter your website, review the draft and switch it on. Or start for free with a template.