Connect All Your Messaging Channels in One Platform

More channels, more customers, less effort. WhatsApp, Instagram, email, SMS and more – with AI and automation you stay in control.

See it in action

All channels. One inbox.

Watch how WhatsApp, SMS, Email, Instagram, Messenger, Live Chat and Telegram land in one team inbox.

Coming Soon

Future Channels

We're constantly expanding our channel support. Here's what's on the roadmap.

In Development

RCS (Rich Communication Services)

Next-generation SMS with rich media, branding, and interactive features

Planned

Viber

Popular messaging app with business accounts and promotional messages

Planned

Apple Messages for Business

Reach iPhone users directly through Messages app

Your Company
WhatsAppTelegramE-MailInstagramMessengerSMSLive ChatPush

Channel Comparison

Six questions decide which channel fits a use case: what the customer needs, who may start, how long you can reply without a template, what needs approval, how it is encrypted and what the customer sees as the sender.

GDPR-compliant. Multichannel communication through one unified platform.

WhatsApp Business
What the customer needs
WhatsApp on the phone, a phone number
Who starts
You may start, with opt-in and an approved template
Replying without a template
24 hours after the last customer message
Approval before sending
Yes, Meta reviews every template
Encryption
End-to-end
Sender and content
Business profile with name and logo, media, buttons, lists
Telegram
What the customer needs
The Telegram app, the customer starts your bot
Who starts
The customer starts the bot
Replying without a template
Any time, no window
Approval before sending
No
Encryption
Encrypted in transit (TLS)
Sender and content
Bot name with bot label, media, buttons, stickers, files
SMS
What the customer needs
A mobile number, no app, no internet
Who starts
You may start, marketing only with opt-in
Replying without a template
Any time, no window
Approval before sending
No
Encryption
None
Sender and content
A sender ID only, plain text
Email
What the customer needs
An email address
Who starts
You may start, marketing after double opt-in
Replying without a template
Any time, no window
Approval before sending
No
Encryption
Encrypted in transit (TLS)
Sender and content
Sender address and domain, full HTML design
Facebook Messenger
What the customer needs
A Facebook account
Who starts
Usually the customer starts, from your page or an ad
Replying without a template
24 hours after the last customer message
Approval before sending
No
Encryption
Encrypted in transit (TLS)
Sender and content
Your page name and picture, media, buttons, quick replies
Instagram Direct
What the customer needs
An Instagram account
Who starts
The customer starts, by direct message, story reply or comment
Replying without a template
24 hours after the last customer message
Approval before sending
No
Encryption
Encrypted in transit (TLS)
Sender and content
Your profile name and picture, media and quick replies
Live Chat Widget
What the customer needs
A website visit, no account
Who starts
The customer opens the chat window
Replying without a template
During the session
Approval before sending
No
Encryption
Encrypted in transit (TLS)
Sender and content
Your own branding in the widget, file uploads, pre-chat form
Browser Push
What the customer needs
A website visit and browser permission
Who starts
You send once the browser has given permission
Replying without a template
The channel only sends, the customer cannot reply
Approval before sending
No
Encryption
Encrypted in transit (TLS)
Sender and content
Your domain and icon, image and actions

On encryption: among these channels, WhatsApp is end-to-end encrypted. SMS has no encryption at all, and every other channel runs at least encrypted in transit over TLS.

Developer-Friendly

One API, Any Channel

Send messages across all channels with the same simple API. No need to learn different SDKs or manage multiple integrations.

  • Consistent message schema across all channels
  • Unified webhooks for all incoming messages
  • Real-time delivery status updates via WebSocket
  • Automatic fallback between channels
Explore API Docs
// Same API, any channel
await sendMessage({
  channel: "whatsapp", // or telegram, sms, email...
  to: "+1234567890",
  text: "Hello from SendSeven!",
  metadata: {
    campaign_id: "promo-2025"
  }
});

// Automatic delivery tracking
{
  "id": "msg_abc123",
  "status": "delivered",
  "channel": "whatsapp",
  "timestamp": "2025-12-07T10:30:00Z"
}

Ready to go multi-channel?

Start with 100 test messages and connect with your customers on every platform

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100 test messages included