What is SendSeven?

SendSeven is an AI-powered marketing and customer messaging platform for eight channels: WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram and Browser Push. Incoming messages land in one shared inbox. Made in Germany and GDPR-compliant, from EUR 49/month; AI bots and automation from EUR 79/month (Professional). 14-day free trial.

Manage customer chats.Every channel. One inbox.All in one platform.

Eight channels for marketing and customer service. The AI agent handles the routine around the clock, while your team focuses on what matters.

SendSeven unified inbox preview

Brands that rely on SendSeven

  • PepsiCo
  • SEWOBE
  • Auxi
  • Brazen Labs
  • Kumbolder Kraut
  • Hypatia Advisory
  • Heineken
  • Strg+
  • Versicherungskammer Bayern
  • dunatura
  • Shoplogin
  • L'Oréal Paris
  • BN Sicherheit
  • Caritas Augsburg
  • Techsys Digital
  • Ofenerlebnis
  • Maserico
FEATURES

Everything You Need. In One Place.

Campaigns, unified inbox, AI support, and eight channels in one platform.

Unified Inbox

One Inbox for Every Channel

All customer conversations from WhatsApp, Email, Instagram, and more in one place. Assign to team members, add notes, and collaborate in real-time.

Team inbox with assignments & notes
Real-time collaboration across channels
Full conversation history per contact
Tags, filters, and smart routing
Explore Inbox
AI Support

AI When You Want, Humans When You Need

Per conversation, you choose Off, Assist or Auto. The AI agent answers routine questions around the clock from your knowledge base and hands over to your team when it can't help. Your team can take over at any time.

3 modes per conversation: Off, Assist, Auto
Knowledge base from website, docs & FAQs
Routine questions answered 24/7
Handover to your team with the full conversation

Live translation in 100+ languages

Your team writes in its language, your customers read in theirs. Right in the conversation, from Professional.

Gets better with every ticket

If you want, the AI agent learns from your closed tickets. Your data is never used to train an AI model.

Explore AI Agents
Campaigns

Marketing Across 8 Channels

Email alone isn't enough. Send newsletters, WhatsApp broadcasts, and SMS campaigns from one dashboard. Over 90% open rates on WhatsApp and other messengers.

Email, WhatsApp & SMS campaigns
Audience segmentation with tags
Delivery, open & click analytics
Scheduled sends & automation
SendSeven Cowork

Say what you need. Cowork builds it.

SendSeven Cowork, your AI assistant in the app, builds newsletters, WhatsApp campaigns and flows for you and answers any question about SendSeven.

  • Build the newsletter for our autumn sale: 20% off all e-bikes until Sunday, with an image and a button to the shop. The draft is ready. Take your time to check it. It only goes out when you click.
  • Create a WhatsApp campaign for the autumn sale to all regular customers, with an image and two buttons. Template and campaign draft are ready. Submit the template to Meta when you like it.
  • Build a flow for our job post: anyone who comments “interested” gets a DM, answers three screening questions and lands with the recruiting team. The flow is ready and every change is highlighted. Activate it when it fits.
  • Where can I find our invoices? Accounting needs the one from October. You’ll find your invoices under Settings › Billing, in the “Invoices” tab. Here’s the direct link:

Works where you are

Press Ctrl+J on any page to open Cowork. It knows your lists, templates and channels and does the work right in your account.

You have the final say

First the plan, then the work. Every change stays highlighted until you save, and nothing goes out unless you approve it.

On every plan

Cowork comes with every plan, including Basic and API Only. You pay for what you use, in AI credits.

How AI pricing works
For developers

Eight channels.One API.

Your team works in the SendSeven app, no code required. If you want to connect SendSeven to your own systems, use the REST API, webhooks and the MCP server.

POSTSend a message
curl -X POST "https://api.sendseven.com/api/v1/messages" \  -H "Authorization: Bearer s7_api_your_token_here" \  -H "Content-Type: application/json" \  -d '{    "contact_id": "contact_d4e5f6a7",    "channel_id": "channel_wa_001",    "text": "Hello from SendSeven!",    "message_type": "text"  }'
MCP server

Your AI works right inside SendSeven.

Connect Claude, Cursor or any other MCP client to your account with OAuth. Your assistant can then read conversations, manage contacts and send messages on WhatsApp, Telegram, SMS, Messenger, Instagram and email. The server is open source and listed in the MCP Registry.

https://mcp.sendseven.com/mcp
See integrations

Don’t just reach people.Make something happen.

Reach alone moves no one. SendSeven reaches your customers with a personal message, in the right context. That turns a message into a conversation.

>0%

of WhatsApp messages get opened.

No spam folder, no promotions tab. Your message lands between chats with family and friends.

 

8

channels your customers already use every day

 

100+

languages, translated live both ways

 

24/7

answers from your AI agent, nights and weekends too

up to

70%

of routine inquiries resolved without handoff

Customer stories

We're not satisfied until our customers are.

Auxi Alltagshilfe logo, a SendSeven customer
“We use SendSeven to run all WhatsApp communication with our 50+ staff in one place and to automate more and more of it. […] The usage-based pricing is […] very fair. Compared with other solutions on the market, you get a lot of features here for a very good price.”

Translated from German

L. Bosch
Founder & Owner · Home and care services, Potsdam
“Great decision! Support is one of a kind”
Alexander

Translated from German

“Amazing team with top service on every support channel”
ManuelGoogle

Translated from German

“Excellent product, bursting with features and really quick to get integrated”
RossCapterra
“Extremely flexible, great support and strong value for money”
Leonard

Translated from German

“Top team. Outstanding expertise. Easy to recommend.”
EricGoogle

Translated from German

“Ideal for SaaS solutions”
Richard

Translated from German

“Competent, honest advice on equal footing. […] Highly recommended.”
LisaGoogle

Translated from German

“The team really stands behind what it does. All heart.”
SebastianGoogle

Translated from German

“Versatile automation platform with exceptionally good support”
Michael

Translated from German

“Competent people with lots of fresh ideas”
BerndGoogle

Translated from German

“Exceptional service and value”
AndrewCapterra
“Everything ran reliably and professionally. That’s how a collaboration should be.”
DimiGoogle

Translated from German

Your customers trust you.We make sure it stays that way.

Made in Germany, hosted in the EU. Your customer data stays in Europe, and you always know what happens to it.

  1. 01

    Based in Augsburg

    Our team brings more than 10 years of experience in messaging infrastructure.

  2. 02

    100% GDPR compliant

    Processing under European data protection law, documented and traceable.

  3. 03

    Hosted in the EU

    The platform runs in data centers in Frankfurt. The AI works in the EU too.

  4. 04

    DPA on every plan

    A data processing agreement is available on every plan, including Basic.

  5. 05

    No model training

    Your data is never used to train an AI model. If you want, your AI agent learns from closed tickets.

  6. 06

    Encrypted

    Data is encrypted with TLS in transit and AES-256 at rest.

  7. 07

    Meta Business Partner

    For WhatsApp, Instagram and Messenger you use Meta’s official interfaces.

  8. 08

    Personal support

    Real people from our team who speak your language.

Pricing

From €49 a month.Unlimited users.

One fixed plan price, plus AI by usage. No per-user fee, no limits on contacts and flows.

  • All 8 channels on every plan
  • AI agents from Professional
  • No add-ons: everything is included from Professional
  • Incoming messages always free
  • Cancel monthly
  • 14-day free trial

Ready to TransformYour |

Join hundreds of teams using SendSeven to automate customer conversations.

No credit card required
100 test messages included