Telegram for Business: Bots, Channels & Automation | SendSeven
Use Telegram for business messaging with bots, channels, and automation. 950M+ users, unlimited file sharing, open Bot API. GDPR-compliant with SendSeven.
Telegram is a cloud-based messaging platform with 950 million monthly active users. For businesses, it offers a free and open Bot API for customer service automation and Channels for broadcasting to unlimited subscribers. Files up to 2 GB can be shared. With SendSeven, you connect a Telegram bot in minutes and manage 1:1 conversations alongside WhatsApp, SMS, Email, Instagram, Messenger, and Live Chat in one unified inbox. Use Channels for newsletter-style broadcasts. Usage-based pricing from EUR 9/channel/month. No per-user fees. Pay as you go, Scale (EUR 199/month), Business (EUR 499/month), or Enterprise. 100 test messages included. SendSeven is GDPR-compliant and Made in Germany.
Tap into 950 million active users with powerful bots and channels. Automate customer support, broadcast newsletters, and manage 1:1 conversations – all through Telegram with SendSeven.
FAQ
What is Telegram for business?
Telegram is a cloud-based messaging platform with 950 million monthly active users. For businesses, it offers a free and open Bot API for automating customer service and Channels for broadcasting to unlimited subscribers. With SendSeven, you connect a Telegram bot and manage 1:1 conversations alongside all your other channels in one unified inbox.
How do Telegram bots work?
Telegram bots are automated accounts that interact with users through messages, commands, and inline keyboards. You create a bot through Telegram's BotFather, receive an API token, and connect it to SendSeven. From there, you can automate responses, send notifications, process orders, and integrate with your existing business tools via webhooks and the SendSeven API.
Is Telegram secure for business communication?
Telegram uses MTProto encryption for all cloud chats and offers optional end-to-end encrypted Secret Chats. Messages are stored in Telegram's distributed cloud infrastructure across multiple data centers. For businesses handling sensitive data, SendSeven adds an additional layer of GDPR compliance with EU-based data processing and full audit trails.
How much does Telegram business messaging cost?
The Telegram Bot API is completely free with no per-message fees – unlike WhatsApp or SMS. With SendSeven, plans start at Basic (€49/month) with unlimited users, no per-seat fees, and a monthly message bundle included; higher tiers (Professional, Scale, Enterprise) add AI, chatbots, and lower per-message rates. Developers who only need API access can start with API Only from €9/channel/month. Every plan includes Telegram integration, a unified inbox, and 100 test messages to get started.
Can I use Telegram for marketing?
Yes. Telegram Channels let you broadcast messages to unlimited subscribers with no algorithmic filtering – every subscriber sees every post. You can share rich media content including polls, quizzes, videos, and formatted text. With SendSeven, you can run cross-channel campaigns combining Telegram with WhatsApp, SMS, and Email for maximum reach.