SendSeven for Insurance | Fewer Cancellations, Faster Claims
Cut policy cancellations and speed up claims. WhatsApp, email, SMS & Live Chat in one inbox; AI resolves 65% of routine queries. GDPR-compliant.
SendSeven helps insurance companies and brokers reduce policy cancellations by up to 40% through proactive customer engagement via WhatsApp, Live Chat, SMS, Email, and more. An AI chatbot resolves 65% of routine queries 24/7 (claims status, policy details, address changes). Claims reporting via WhatsApp with photo upload reduces processing time by 70%. Cross-selling campaigns via WhatsApp achieve 5-7% conversion rates. All GDPR-compliant with EU hosting, AI processing in Frankfurt (Vertex AI).
SendSeven replaces your fragmented communication stack with one platform that combines WhatsApp, email, SMS, live chat, Instagram DM, Messenger, and browser push in one central inbox. Every employee sees the complete contact history of a policyholder – regardless of whether the last message came via WhatsApp, email, or live chat.
Frequently asked questions
Is SendSeven GDPR-compliant for handling insurance data?
Yes. Insurance data is highly sensitive, so SendSeven processes all data on EU servers (Google Cloud), with AI processing in Frankfurt (Vertex AI), and nothing leaves the EU. You get double opt-in per channel, a data processing agreement and deletion concepts included, plus provable consent for BaFin compliance. As a Meta Business Partner, SendSeven uses the official, encrypted WhatsApp Business API.
What does SendSeven cost for an insurance agency?
SendSeven starts at €9 per channel per month, with no per-seat fees. Try it on a 14-day free trial with 100 test messages and no credit card. For a typical agency with 5,000 customers, an AI chatbot handling 65% of routine queries saves around €2,700 per month, while proactive renewal campaigns can prevent up to €35,000 in avoidable cancellations.
Which channels work best for insurers and brokers?
Match the channel to the moment. WhatsApp (98% open rate) is ideal for claims reporting with photo upload and cross-selling, SMS for payment and appointment reminders, email for contract documents, Live Chat for website advice. SendSeven unites WhatsApp, SMS, email, Instagram, Messenger, Live Chat, Telegram, and Browser Push in one inbox, so no message slips through the cracks.
Can SendSeven speed up claims reporting?
Yes. Policyholders report a claim via WhatsApp and send photos straight from their phone, and everything lands in one inbox where your back office can request missing documents instantly. Outside office hours, the AI chatbot records the first report and forwards it in structured form. This cuts claims processing time by up to 70% and reduces follow-up requests.
How fast can our agency get started?
Very fast. Setup takes minutes and the first campaign can go out the same day, with no IT project required. Connect SendSeven to your agency management system via Zapier, Make.com, n8n, or REST API. Begin with the 14-day free trial (100 test messages, no credit card) and switch to €9 per channel per month when you are ready.