Agency Partner Program: Multi-Tenant Messaging
Run every client's messaging from one platform, each in an isolated tenant. Usage-based pricing, no per-seat fees, full API, AI included. Built for agencies.
Agencies use the SendSeven multi-tenant architecture to run a separate messaging account per client with complete data isolation. All eight channels are supported, with no per-user pricing, unlimited team members and granular RBAC scopes to control permissions across client accounts. Partner pricing is usage-based and individually tailored; AI features sit on the higher tiers.
Scale Client Messaging Without Scaling Costs
Manage dozens of clients from one platform. Each gets an isolated tenant with separate data, channels, and settings. Onboard every client on flexible, usage-based terms, add unlimited team members without per-seat fees, and add AI-powered support as clients need it.
Most platforms charge EUR 25–100 per agent seat per month. Serve a small client with three agents and that is EUR 75–300 before a single message is sent. Scale to twenty clients with five to ten agents each, and seat licenses alone exceed EUR 5,000/mo. Small clients become unprofitable, and there is a perverse incentive to limit platform access. On top of per-user costs, managing separate tools for WhatsApp, email, SMS, and social channels multiplies complexity, each with its own login, reporting, and billing. Without proper tenant isolation, running multiple clients in one workspace creates compliance risks, especially where data separation is mandatory.
SendSeven eliminates per-user fees and replaces them with pure usage-based pricing. The platform cost is determined by how many messages your clients send, not by how many people are logged in.
Each client gets a fully isolated tenant: separate data, conversations, contacts, channels, and settings. No shared database, no cross-client data leakage. Your team is invited to each tenant individually, and switching between clients is instant without separate credentials. Satisfies strict data protection requirements.
Every new client can start on flexible, usage-based terms sized to their expected volume, no per-seat charge either way. Your first client or your hundredth, unlimited team members cost the same. The 14-day trial includes 100 test messages, so you can set up channels, configure templates, and test campaigns before billing begins.
Add campaign managers, support agents, account executives, supervisors, and QA reviewers to any client account. A twenty-person team costs the same as a two-person team. Assign dedicated managers to premium clients, rotate agents during peaks, and bring in specialists, without calculating seat license costs.
AI features, knowledge base for automated support, reply suggestions for faster agent responses, and ticket summarization for supervisor context, are available as clients move to higher-tier plans. Offer AI-powered support without an additional vendor or license.
Connect clients' WhatsApp Business accounts through SendSeven's embedded signup flow (Meta verification and phone number registration included). Each client's WhatsApp number lives in their isolated tenant with separate message history, contacts, and template approvals. Your team handles day-to-day operations: template submissions, promotional campaigns with audience segmentation, and customer conversations in the unified inbox alongside Telegram, email, and other channels. For high-volume clients, set up a knowledge base and enable the AI support bot to handle common questions automatically.
Run campaigns across WhatsApp, email, and SMS from one platform. Each campaign uses the client's tenant; analytics, contact lists, and opt-in management stay separated. Build audiences with tags and segmentation, design email templates in the visual builder, and schedule across time zones. Per-message rates improve as your clients' volume grows, and individual partner conditions are available as your portfolio scales. Per-client reporting makes monthly reports straightforward.
Your agents join client tenants with specific RBAC roles: respond to conversations and view contacts, but no access to billing or channel settings. The granular permission system gives precise control over what your team can do in each account. AI suggestions help agents respond accurately by pulling answers from the client's knowledge base in real time. Supervisors review quality using AI-generated ticket summaries that condense long threads into key points.
Traditional per-seat platforms charge for every agent, so cost climbs every time you add a client or scale a team. SendSeven charges for messages, not people, so unlimited team members and unlimited clients cost the same in platform fees. Adding a 21st client or a 6th agent to an existing client changes nothing about your platform cost. Only message volume affects the bill, and partner conditions are tailored individually as your portfolio grows.
Unlimited agents and team members at no extra platform cost
Ask us about individual partner conditions as your client volume grows
FAQ
Can my team access multiple client accounts?
Yes. Team members can be invited to multiple tenants and switch between them instantly, no logout or separate credentials required. Each tenant maintains complete data isolation: conversations, contacts, channel settings, and analytics are entirely separate.
How does billing work across multiple clients?
Each client can have their own billing account, or you can manage billing centrally under your agency account. Usage is tracked per tenant with detailed line items by type (conversational, campaign, email, AI). Bill clients for actual usage or bundle messaging into your service packages.
Can I white-label the platform for my clients?
Yes. Per-tenant branding supports custom logos and display names. The live chat widget is fully customizable with client colours and messaging. Email campaigns use client sender domains. API integrations are naturally white-label: end customers interact through messaging channels, never seeing SendSeven.
What happens if a client leaves?
Client data lives in their isolated tenant. Export conversation history, contacts, and analytics before transition. Tenant access can be reassigned to the client's own account, or the tenant can be deactivated. Data retention scales with your tier, with unlimited retention available on higher tiers.