Every conversation becomesa ticket.

const response = await fetch('https://api.sendseven.com/api/v1/tickets', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_TOKEN',
    'X-Tenant-ID': 'YOUR_TENANT_ID',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    conversation_id: 'conv_123',
    title: 'Password reset not working',
    priority: 'high',
    auto_summarize: true
  })
});

const ticket = await response.json();
console.log('Ticket created:', ticket.id);
console.log('AI Summary:', ticket.summary);

const response = await fetch(
  'https://api.sendseven.com/api/v1/tickets?status=open&priority=high',
  {
    headers: {
      'Authorization': 'Bearer YOUR_API_TOKEN',
      'X-Tenant-ID': 'YOUR_TENANT_ID'
    }
  }
);

const { items } = await response.json();
items.forEach(ticket =>
  console.log(`[${ticket.priority}] ${ticket.title}`)
);