SendSeven for Banking | Reach Customers, Cut Service Load
Customers find bank replies too slow. WhatsApp, SMS, Live Chat & email from one inbox; AI cuts service load. GDPR-compliant, EU-hosted.
SendSeven helps retail banks reduce service costs by up to 54% through an AI chatbot that handles routine inquiries 24/7 via WhatsApp, Live Chat, and SMS. Cross-selling campaigns via WhatsApp achieve 3-5% conversion rates vs 0.5-1% via email. Automated appointment reminders reduce no-show rates by 40%. Multi-channel communication from one unified inbox improves customer retention and branch relevance. All GDPR-compliant with EU hosting, AI processing in Frankfurt (Vertex AI), and audit-ready archiving.
SendSeven replaces your fragmented communication stack with a platform that brings WhatsApp, Email, SMS, Live Chat, Messenger and Telegram together in one central inbox. Your service team sees the complete contact history of every customer – regardless of which channel they write through.
Frequently asked questions
Is SendSeven GDPR-compliant enough for a bank?
Yes. SendSeven runs on EU servers (Google Cloud), with optional AI processing in Frankfurt (Vertex AI), so no data leaves the EU. You get double opt-in management across every channel, audit-ready archiving of all conversations, and a data processing agreement included. As a Meta Business Partner, SendSeven uses the official, end-to-end encrypted WhatsApp Business API, never private numbers.
How much does SendSeven cost for a retail bank?
SendSeven starts at €9 per channel per month, with no per-user fees and no setup cost. You can test everything on a 14-day free trial with 100 test messages and no credit card. For a bank with 25,000 customers, an AI chatbot that handles routine inquiries typically saves around €9,700 per month in service costs alone.
Which channels should a bank use to reach customers?
It depends on the message. WhatsApp (98% open rate) fits advisory reminders and cross-selling, SMS suits time-critical security alerts, email carries contract documents, Live Chat helps inside online banking, and Browser Push reaches regular website visitors. SendSeven brings WhatsApp, SMS, email, Instagram, Messenger, Live Chat, Telegram, and Browser Push into one inbox, so every channel shares one contact history.
Can SendSeven reduce our call centre load?
Yes. An AI chatbot answers routine questions like balance checks, card blocking, and transfer status 24/7 from your knowledge base, across WhatsApp, Live Chat, and Messenger. When confidence is low, it hands the conversation to an advisor with full context. Banks typically cut routine service load by around 54%, freeing staff for complex advisory that actually drives revenue.
How quickly can we go live?
Fast. Setup takes minutes, not an IT project, and most teams send their first campaign the same day and are fully live within about a week. Connect SendSeven to your core banking system via Zapier, Make.com, n8n, or REST API. Start on the 14-day free trial with 100 test messages, no credit card required.