SendSeven for Publishers | Less Churn, More Engagement
Cut subscription churn by 30%. WhatsApp, email, SMS, Live Chat & browser push in one inbox; AI resolves 65% of reader queries. GDPR-compliant.
SendSeven helps newspaper publishers and media companies reduce subscriber churn by up to 35% through proactive WhatsApp engagement. Breaking news alerts via WhatsApp achieve 98% open rates vs 22% for email newsletters. Automated subscription renewal reminders and win-back campaigns recover at-risk subscribers. Personalized content recommendations drive digital engagement. Reader feedback collection and community building via WhatsApp groups increase loyalty. All GDPR-compliant with EU hosting, AI processing in Frankfurt (Vertex AI).
SendSeven replaces your fragmented communication stack with one platform that combines WhatsApp, email, SMS, live chat, Instagram DM, Messenger, and Telegram in one central inbox. Your reader service and editorial team see the complete contact history of a subscriber – regardless of which channel they write on.
Frequently asked questions
Is reader communication via WhatsApp GDPR-compliant?
Yes. SendSeven uses the official WhatsApp Business API with a verified publisher profile and double opt-in on every channel, all audit-proof documented. Reader data is processed on EU servers, with AI in Frankfurt (Vertex AI) and no transfer to the US. A Data Processing Agreement is included by default, and automatic deletion periods remove subscriber data cleanly after cancellation.
Which channels work best for publishers?
WhatsApp leads for breaking news and subscriber offers, with a 98% open rate and 18-23% click rate versus 2.5% for email. Email still handles editorial newsletters and subscription documents, Browser Push reaches anonymous website visitors with no opt-in, and SMS drives renewal reminders. Live Chat converts paywall visitors. SendSeven unifies them in one inbox.
Can SendSeven reduce subscription churn and reader-service load?
Yes. An AI chatbot answers around 65% of routine reader-service questions, such as login, e-paper access, and pausing a subscription, 24/7 from your knowledge base, and escalates complex cases to your team. Proactive WhatsApp onboarding and win-back campaigns reach at-risk subscribers before they cancel, cutting early churn by around 30%.
How much does SendSeven cost and how fast is setup?
SendSeven starts at €9 per channel per month, with usage-based messaging on top and no per-user fees. A 14-day free trial includes 100 test messages and needs no credit card. Setup takes about five minutes: connect your channels, feed the AI chatbot your subscription FAQ, and link your CMS via Zapier, Make.com, or n8n.
How does SendSeven get breaking news to readers faster?
Editors trigger a WhatsApp broadcast to opt-in subscribers that 98% open within five minutes, complemented by Browser Push for anonymous website visitors. Article links in WhatsApp reach an 18-23% click rate versus 2.5% for email, so your best journalism gets seen. Scheduled sends let you plan daily overviews in advance from one dashboard.